Renew prioritizes transparency and patient-centered care by providing upfront insurance verification and good faith cost estimates, offering flexible scheduling to accommodate individual needs, and offering consultations to help patients determine if physical therapy is the right fit—all without pressure or commitment.
When you call our offices, please be prepared to spend up to 15 minutes on the phone with our front office. Have your insurance information ready and your calendar available to schedule your visits. We will need several minutes to take care of the following:
We encourage you to confirm your insurance benefits regarding insurance and authorization.
Several days prior to your appointment, our billing department will reach out after verifying your insurance with a good faith estimate for the cost of physical therapy.
Plan to arrive at your listed arrival time. This accounts for the time needed to check-in, complete additional paperwork and ensures a full treatment with your therapist. We anticipate that you will spend 1 hour in the clinic for your first visit – 15mins for paperwork, 45mins for the assessment.
Your first visit includes:
You will need to bring:
We will schedule your therapy sessions at an appropriate frequency.
Your therapist will monitor your progress, adjust your plan as needed, and communicate updates to your doctor or insurance provider if necessary.
Patients finish their plan of care when their goals have been met and they have returned to previous activity.
You and your PT will have a final discharge appointment to complete your treatment and recognize your hard work!
Save time and fill out these forms before your visit.
We understand that schedules can change, and we’re happy to accommodate adjustments when possible. If you need to cancel or reschedule your appointment, please call us by noon on the business day before your scheduled visit. For Monday appointments, we kindly ask that you notify us by noon on Friday.
Please note that a $50 late cancellation fee will apply for missed appointments or cancellations made without the required notice.
We also accept:
With three neighborhood clinics serving South Seattle and surrounding communities,
Renew’s expert team is here to help you heal and stay active.
Meet the team, get directions, or send a message to our Rainier Ave clinic.
Meet the team, get directions, or send a message to our Beacon Hill clinic.
Meet the team, get directions, or send a message to our Renton clinic.
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